Return options
When shopping, various situations happen that cannot be predicted. If you want to return a product after receiving it for any reason, no worries; you have 14 days to do so. Familiarize yourself with the return policy so that every decision you make will be to your full satisfaction.
General information
If necessary, fill out a simple form with basic information about the order.
To process your return efficiently, remember to include your order number. Just write it with a pen on a piece of paper and attach it to the package.
Return procedure
Customer sends back the bag by any courier.
The package includes:
We will send the return details to you after completing the "return form", along with the confirmation.
After receiving the shipment, the stardard formula is 14 days to process the return.
At our store, customer satisfaction comes first, so we usually process returns up to 3 business days.
Remember that the basis for a return is that the bag must be unused.
After successful processing, we make a refund of the purchase cost to the account from which the customer realized the charge.
Return form
Return procedure
Customer sends back the bag by any courier.
The package includes:
We will send the return details to you after completing the "return form", along with the confirmation.
After receiving the shipment, the stardard formula is 14 days to process the return.
At our store, customer satisfaction comes first, so we usually process returns up to 3 business days.
Remember that the basis for a return is that the bag must be unused.
After successful processing, we make a refund of the purchase cost to the account from which the customer realized the charge.
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